About
We’re here to help curious companies find out more about their audiences. We can help you get a better understanding of the networks of people you interact with: communities, staff, customers, allies or antagonists.
We use market research methods alongside practice borrowed and stolen from academia, tailoring our approach to each specific brief. This creative approach to research gets you deeper under the skin of your audience, faster and more efficiently.
Juliette Kristensen
Juliette is a design researcher working within visual and material culture, specialising in the cultural histories and theories of technology and media. She likes thinking about and researching the relationship between objects, systems and spaces.
She is Lecturer in Design at Goldsmiths, University of London and Senior Lecturer in Visual Communications at University for the Creative Arts. She has previously worked at the Royal College of Art, University of Westminster, and Kingston School of Art.
Juliette works as an editor, publisher, and broadcaster in the visual arts more broadly, communicating academic research in visual and material culture to as broad and diverse an audience as possible. She runs Polygraphia Press, a publishing concern working to make public design writing in, around and through the margins.
Her work has straddled the worlds of academic and commercial research for the last ten years, helping clients understand the relationship between masculinity and sexuality; what the future of television looks like; and how the Covid pandemic would reshape our understandings of living and working.
Tom Marriage
Tom is a qualitative researcher with some twenty years of experience. His work focuses on complex mixed methodology projects, using standard market research techniques, ethnography and tools and frameworks borrowed from academia.
A lot of Tom’s work has focused on future trends and explored a wide range of subject areas and categories. Tom has helped Electronic Arts understand trends in online gaming for EA, explored how cutting edge consumers in the US are starting to enjoy a fully serviced lifestyle for Bang & Olufsen, and worked both agency and client side for Nokia, enjoying a spell as Global Head Trends for Mobile Phone responsible for understanding tech trends amongst the global poor.
Since setting up his own practice in 2014 Tom has increasingly focused on exploration of place in his research, and has worked on place strategy projects for organisations like Argent, OUD and DN&CO.
Tom is a Contextual Studies Tutor in Design at Goldsmiths, University of London. He is also a qualified bicycle mechanic, a skill which he puts to use both doing paid gigs and volunteering for various non for profit community bike projects, notably working with marginalised teenagers and young offenders in the borough of Southwark.